Events

All events can be booked online. Only payment method we are using is BACS or Cheque, payment by card is no longer available.

Terms & Conditions:

  • If you do not attend the webinar on the day; you will not be transferred across to an additional date. You will need to re-book a place and pay.
  • We do not offer refunds for missed sessions or non attendance.
  • Another member of staff can attend, if you are now unable to - we will need to be informed prior to the event.
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August

Harnessing the power of PPGs - 28th August

In conjunction with Health Connect Insights

Join us to explore the critical role of Patient Participation Groups (PPGs) in enhancing patient-centered care. This session will provide comprehensive insights on the importance of PPGs and practical strategies for fostering effective communication and collaboration with your practice. It will provide you with the knowledge and tools needed to begin developing and sustaining an effective PPG, ensuring improved patient-centered care and stronger relationships with your patient community.

Date: Wednesday 28th Aug 2024 | Start Time: 2 p.m. | End Time: 5 p.m.

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September

Managing Difficult and Demanding People & Situations - 17th September

Delivered by The Activity Group

This half-day session will enable frontline staff to recognise different aspects of difficult situations they encounter, to understand why people behave the way they do and equip them with different methods to prevent and resolve situations. Content will include:

Date: Tuesday 17th Sep 2024 | Start Time: 9:30 a.m. | End Time: 12:30 p.m.

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September

Harnessing the power of PPGs - 26th September

In conjunction with Health Connect Insights

Join us to explore the critical role of Patient Participation Groups (PPGs) in enhancing patient-centered care. This session will provide comprehensive insights on the importance of PPGs and practical strategies for fostering effective communication and collaboration with your practice. It will provide you with the knowledge and tools needed to begin developing and sustaining an effective PPG, ensuring improved patient-centered care and stronger relationships with your patient community.

Date: Thursday 26th Sep 2024 | Start Time: 2 p.m. | End Time: 5 p.m.

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September

Managing Difficult and Demanding People & Situations - 26th September

Delivered by The Activity Group

This half-day session will enable frontline staff to recognise different aspects of difficult situations they encounter, to understand why people behave the way they do and equip them with different methods to prevent and resolve situations. Content will include:

Date: Thursday 26th Sep 2024 | Start Time: 1:30 p.m. | End Time: 4:30 p.m.

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