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Meet The Team

Fiona Lawson - Managing Director

Fiona has enjoyed a successful career within the NHS, having worked within Primary Care for 22 years, 6 as a practice manager. Whilst working for one of the largest suppliers of clinical systems for primary care, a gap was identified within the market place. Insight Solutions was born in 2001, a thriving training & consultancy service provider to the NHS. The success of the company is built on flexibility and the ability to develop innovative services to meet the ever changing NHS initiatives.

Matt Dimond - Senior Primary Care Consultant (South West)

Matt joined Insight in 2007 and brought with him 10 years of NHS primary care experience. This included 4 years working in general practice followed by a number of years working for iSOFT as a clinical systems trainer. Matt is an expert on all of the main clinical systems, he works with individual practices, prisons and other NHS organisations on special projects. Matt’s responsibilities also include development of products and services across our portfolio of products. As a senior consultant, Matt is also a mentor for new members of the team, helping with their induction and on-going training programmes.

Tina Evans - Senior Primary Care Consultant (Central)

Tina joined the team with 8 years experience of working within the NHS. Tina previously worked for Birmingham East and North Primary Care Trust as a Primary Care Data Quality Facilitator where she worked with a range of GP practices on completing the IM&T DES, Information Governance Toolkit, delivered various clinical system training programmes, seminars and performed data extractions and analysis. Tina is an expert on all of the main clinical systems.  As a senior consultant, Tina is also a mentor for new members of the team, helping with their induction and on-going training programmes.

Andy Atkinson - Primary Care Consultant (Wales & South West)

Andy joined the team in 2015 following on from a successful 2 years with Emis – where he was given extensive Emis Web training to work with practices in Wales migrating to Emis web. In this time Andy has learnt general practice from your side of the fence and has worked with hundreds of practices migrating to Emis Web. Andy's knowledge of Emis Web, QOF and high quality data is extensive.  Andy is also an expert on all of the main clinical systems in use in primary care.

Dominic Barnes - Primary Care Consultant (East & London)

Dom joined Insight in 2015 after a successful 4 years with a large NHS Practice in Milton Keynes. He was the Practices’ IT lead in migrating from EMIS LV to SystmOne where he received extensive training in using and setting up SystmOne. It was his job to train all new staff at the practice and occassionally was asked to train members of staff from other Practices in Milton Keynes.  

Kit Markey (South)

Kit joined the Insight Team in April 2017 having gained 3 valuable years experience working as an IT Assistant in a large multi-practice in Portsmouth.  Whilst Kit had used EMIS Web in the past, his latter experience was more around the use of SystmOne, providing extensive support to the QOF and Operations managers with the building of searches, protocols and templates as well as running recall campaigns.  Kit was also responsible for delivering Information Governance training to new and existing members of staff.  Kit is looking forward to working with practices in the South and helping to pass on his valuable knowledge as well as learning new things.

Sue Parker - Primary Care Consultant (South East)

Sue has worked in Primary care for 12 years as IT lead, successfully achieving administrative jobs at every level up to assistant practice manager. Sue has extensive knowledge of primary care IT, especially EMIS Web, having been involved from the very beginning of it's existence, even working with EMIS on their data validation procedures. Sue has trained many staff members in the best use of EMIS and other primary care tools, based on previous experiences in the IT industry. Sue has shared her knowledge of searches and templates within the surgery and to other local surgeries, having always been the go-to person for any IT questions in the surgery.

Laura Glover - Administration Manager

Laura joined Insight in October 2011 as our office admin apprentice. As well as completing her level 2 NVQ in Business Admin she quickly learnt the ropes of our busy office & became invaluable to the company. As a result, in April 2012, Laura was made a permanent fixture as our admin assistant. Laura is generally the first contact point most customers will have when they call into our office. Laura deals with any queries or bookings as well as organising venues for our annual training programmes & ensuring that the training consultants have everything they need to deliver the best possible training solutions to you. Laura subsequently completed her NVQ level 3 in business & admin.

Lisa Seeley - HR Manager & Assessor

Lisa has more than 10 years HR management experience. Based in Worcestershire, her experience has been gained mainly with large retail organisations, developing managers to deal with all the complexities that managing people brings. Lisa appreciates that smaller organisations do not have the HR support that larger organisations have and is keen to work with practices to help develop them in all areas of HR as well as supporting practice managers in areas such as disciplinary, performance management, absence management, recruitment and much more.

Julie Snape - Qualifications Manager & Assessor

Julie joined Insight in August 2013 to help establish & maintain Insight Academy – the qualifications side of our business. Julie is a qualified assessor & internal verifier having worked in the education sector for 15 years. She has successfully guided many learners through their qualifications as part of her role with the Princes Trust.

Joanne Hawes - Finance Manager

An exceptional administrator & book-keeper, Jo is responsible for all finance matters.

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