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Apprenticeships & Employee Training

Why work with Insight?

Because we know and understand General Practice, we recognise the type of employee you need - your business is unique, a receptionist in a doctors surgery is very different to a receptionist at the local gym. You may think everyone would know this but many don't - local colleges and training organisations just want to place candidates, they have no idea what primary care is. Finding the right candidate is key to the success of your apprentice and we know just what qualities you are looking for.

Our recruitment process could not be simpler; we carry out a complete recruitment screening process for all applicants. We screen all candidates to ensure they are the right fit for your business. We source local candidates who have demonstrated the right skills and personal qualities and who are interested in working in a Primary Care setting. This way of recruiting is the perfect opportunity for you to mould a young person to fit the role you want them to fulfil. No, they won’t bring lots of experience with them but that is reflected in the training wage they are paid; however, they won’t bring bad habits either – even if you employ an experienced member of staff you would still need to train them whilst paying a premium for their experience.

The apprenticeship qualification is then delivered by our partner with full support & guidance from us – we are with you every step of the way!

We have successfully placed and trained apprentices all over the UK - reception, back-office and IT roles.

Why consider employing an apprentice?

Apprentices bring many benefits to your business – an extra pair of hands, help to reduce staff turnover and allow you to grow your own, well trained, employees of the future. More than 100,000 employers in over 160,000 work places currently use apprenticeships to attract new talent, re-skill existing staff and tackle skill shortages.

Over the last few years we have very successfully employed and trained a number of apprentices in customer services and business administration here at our Medical Centre. All of the apprentices Insight have found for us have then gone on to become full time, valued members of our admin team. This approach to recruiting administrators has revolutionised our team and has raised the level of customer service we can deliver. We could not have done this without the help and expertise of Insight Solutions who have helped with the advertising, recruitment and training of our apprentices.

Tom, Practice Manager, Warwickshire

My Apprenticeship Journey; please click here to read my apprenticeship journey at Insight Solutions.

Lewis Poke, Apprentice Administrator - Insight Solutions

Qualifications available - Click here for a list of available qualifications

What happens next?

All you have to do is complete a 'job template', you can then sit back and we will send you over suitable candidates (once we have completed a full screening process). We will arrange/confirm the interviews and make appropriate offers/rejections. This full screening process is free of charge (subject to relevant conditions).

Qualification funding

Employers with less than 50 employers – full funding available for a young person aged 16-18 with the right to work in the UK for the qualification training as long as the employer has under 50 employees.
The Government pay 95% of the training costs for the apprentice if they are 19+.years of age. The employer only has to pay 5% of the training cost which amounts to;

Customer Service Level 2 Practitioner = £175+VAT
Business Administration Level 3 = £250+VAT


Employers with less than 50 employees - support payment of £1000 for employing a 16-18 old apprentice (for up to 5 apprentices). This will be paid in two stages; £500 paid at week 13 of the apprenticeship, £500 at the end of the apprenticeship. There is no grant for a 19 + at the moment (unless they are 19-24 and formally in the care of the local authority or have had an education health plan). Please note that this Grant is paid by the ESFA (Education and Skills Funding Agency) and they are responsible for any grant/payment decisions.

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