Are patient’s contacting you with COVID vaccine queries from other sites?
Are you struggling to identify the site to contact them with queries?
Many practices we work with are reporting receiving queries from patients -
“ I’ve had two patients now phone and say they’ve had the vaccine added but they haven’t had it yet! The ODS code on Pinnacle is X12345 - how do I find out where this is?”
If you need to identify a site using an ODS code you can do via the NHS England ODS Portal: