Shop Insight

Home
- Where are We::
- Contact Us::
- News and Events::
- Newsletter::
- Prospectus::
- Twitter
About Us
- Who Are We::
- Mission Statement::
- Partners::
- Career Opportunities
Training
- Seminars & Workshops::
- Webinars::
- By Role::
- Training Services::
- On-site Consultancy
HR
What's On
- Seminars::
- Webinars::
- Recordings
E-Shop
Exclusives

Shop Insight

Welcome to Shop Insight. Here you can purchase anything from Posters, manuals, other training solutions & Coupons that can be used to purchase webinars. We accept the following payments Payment types accepted by Insight Solutions

Payment types accepted by Insight Solutions

or you can download our order form and post with a cheque or BACS details. All costs are inclusive of VAT, packaging and postage. Click any of the sections below to see what we have to offer which can be added to our PayPal shopping cart allowing you to return to add more or pay using secure credit card or PayPal. At any time you can view your cart by clicking the button below.

Posters

Mixed Pack of Posters

You decide! Mixed bundle as specified by the practice. Price includes VAT and postage. When ordering, please specify in the posters to include box how many of each poster you require up to the total ordered.

Exception Code Poster

Exception Code Wall posters showing the current codes available to use within the Quality and Outcomes Framework (Version 16 Rulesets). Less than £1.50 per poster, price includes VAT.

Mental Health Code Poster

Mental Health Code Wall posters showing the current codes available for Mental Health and Depression Registers to use within the Quality and Outcomes Framework (Version 16 Rulesets). Price includes VAT and postage.

Information Governance Best Practice

Ideal for your staff room or conference/training room. Details information governance best practice for telephone, fax, email, printers/copiers, computer, post, waste bin, office furniture, office access and person. Can also be used as a great training tool for in-house refresher information governance sessions. Price includes VAT and postage.

Emergency Contacts

As part of your disaster recovery planning, everyone should have an emergency contacts poster to display in prominent areas of your practice. Once completed, these emergency numbers will be on hand should you need them in times of crisis, to save you accessing your recovery plan or desperately trying to find policy numbers. Price includes VAT and postage.

Manuals

The Exception Manual

The concept of exception coding has not changed since QoF was introduced in 2004, however, many practice still do not fully understand when it is appropriate to use them. High use of exception codes does not necessarily mean that you are not using them correctly, however, it could be disguising a bigger problem - high usage will alert your PCT/LHB to start asking awkward questions to which you may not know the answers. Many codes are self explanatory, such as patient unsuitable - but what constitutes a patient as unsuitable? How many really understand the true meaning of informed dissent? Three letters just asking the patient to make an appointment to attend the asthma clinic is not informed dissent and it is not going to make the patient feel that it is in their best interests to attend - after all, that is really what we are trying to do, exceptions are only there as a last resort rather than a preference!

Answers to all these questions and many more are available in this ‘All you need to know about Exception Codes’ manual. As well as detailing all you need to know about exceptions, there is a comprehensive list of which exceptions apply to which clinical indicators as well as when it is appropriate to use them and just as importantly, when it’s not. Ordered versions are always based on the latest rule sets. Price includes VAT and packing.

QoF Read Codes Manual

Read code manual detailing every current code available for each Domain and Indicator. This manual will allow you to check correct codes to include patients within the disease registers and codes used to achieve indicators. With the change in prevalence calculations, this manual is vital to ensure compliance - a must have for every practice. Ordered versions are always based on the latest rule sets. Price includes VAT and packing.

QoF Back to Basics Manual

Do you have new starters who would really benefit from understanding the basics of QoF?

This manual covers the basics but includes all of the essential QoF start-up information they need as well as busting much of the QoF jargon that is used.

Included in the manual is:
- Structure of QoF - domains & indicators
  - Clinical Domains
  - Organisational Domains
  - Patient Experience
  - Additional Services
  - Quality & Productivity
- Exceptions v Exclusions
- Remission Codes
- QoF Management Software
- Read Codes (V2 & CTV3)
- Managing Disease Registers
- Disease Register Diagnosis Codes
- Resolved Codes
- Year End Reporting & achievement
- Year End Process

This manual will be a real asset to your staff and give them the basic confidence they need to embark on tackling QoF!

Price includes VAT and packing.

Data Quality Manual

Data Quality manual detailing all the searches you need to create to ensure your data is validated. This is a complete data quality manual, so will not only assist with ensuring QoF registers are up-to-date and accurate but will ensure that the patients' complete medical record is accurate, in line with your contractual obligations. Every patient has the right to a complete & accurate medical record - something you can only ensure if you check the quality of your data. Price includes VAT and packing.

QoF Read Codes Manual and Data Quality Manual

Both the QoF Read codes and the Data Quality Manuals at a discounted price. A great opportunity to order both manuals. The Read code manual detailing every current code available for each Domain and Indicator and The Data Quality manual which details all the searches you need to create to ensure your data is validated. Price includes VAT and packing.

Summary of Good Practice Guidelines

This document summarises the contents of the Good Practice Guidelines, a document that anyone who enters information into your clinical system should read. This shortened version still ensures that all of the right messages are relayed to the reader, but in a slightly less technical fashion. Ideal for when anyone new starts at the practice so a must have for every practice. Price includes VAT and packing.

SCR - Clinical System Preperation Guide

Are you ready for the SCR? Is your data prepared, repeat medication up-to-date and do you understand the correct process for adding allergies/adverse reactions so that your uploads are a true and accurate reflection of the patient? To ensure this, order your clinical system specific SCR Preparation Guide now. Price includes VAT.

User Guides

Basic User Guide — Clinicians and Locums

Basic user guide for clinicians and locums - an ideal refresher for running in-house training sessions or perfect for new users to start them off using the system correctly & efficiently (as part of their induction programme). Available for all of the main clinical systems in use in general practice. Price includes VAT.

Basic User Guide — Administrators

Basic user guide for administrators & receptionists - an ideal refresher for running in-house training sessions or perfect for new users to assist with their induction programme. Available for all of the main clinical systems in use in general practice. Price includes VAT.

System Management & House Keeping Guide

Basic Management & House Keeping Guide - the perfect companion for the new practice manager to help focus on the important aspects of the system from a management perspective, as well as ideal for using to run in-house training sessions for the admin team. Price includes VAT.

Any 2 of the 3 Clinical System User Guides at a reduced price

Clinical System User Guides - Purchase 2 of the 3 clinical system user guides together and benefit from a reduced price, each manual only £35 each. When ordering, please add which manuals you require in the manuals to include box by adding Basic Clinician, Basic Admin or Basic Management. Price includes VAT.

All 3 Clinical System User Guides

Clinical System User Guides - Purchase all 3 clinical system user guides together and benefit from a reduced price, each manual only £30. Price includes VAT.

Training Courses

Webinar Coupons

Insight Webinars provide cost an effective training solution that is accessible from any PC with an internet connection. We provide Webinars using Integrated audio which will allow you to listen using headset or computer speakers (you view the session online but listen using the computer) or using a telephone (you view the session online but listen by phone using a freephone telephone number). Costs for these sessions are £42.00 and can be purchased here in the form of coupons that can be redeemed by you or your staff against any of the sessions listed at our online training centre. If you require further information about Webinars or our total training solutions please contact us.

Manager Packs

Information Governance Managers training pack

This Manager Pack includes everything you need to run your own in-house training, time and time again. Use it annually to deliver refresher training to all staff or use it as an introduction for new staff joining the Practice.

You will be provided with 2 versions of a presentation, one will be in the format of an electronic presentation and the other will be a printable handout. To assist you with facilitating this session, we will also send you 9 laminated scenarios (with suggested responses) and a comprehensive set of trainer’s notes to be used in conjunction with the presentation. There is also a glossary of related Acts that are applicable to Information Governance.

To complete this Pack, we will also send you 2 different Test Your Knowledge sign off sheets (with answers!) that can be used to check for understanding and as a record of completed training.

Complete pack emailed & bound copy posted. Price includes VAT

Maternity Manager Pack

Dealing with maternity can be a daunting prospect for many; it is not something we have to handle often so when it does, many of you feel unprepared for the task ahead. As part of our HR services, Insight have developed a complete Maternity Management Pack - a fool-proof maternity care pathway for both the employer & employee. The pack includes policies, guidance documents, checklists & case studies and will give you the confidence to ensure that you handle every maternity case with sensitivity whilst also ensuring that your business priorities & legal obligations as an employer are met.

The Maternity Management Pack is a must have for all practices - don't wait until you need it, buy it now so that you are fully prepared for when you need it next. There is also an opportunity for you to attend a Maternity Webinar (on-line training session) which we do recommend you do so that we can guide you through the pack and go through scenarios that you may well encounter in the future. However, you may not want to attend this session now, you may want to wait until the next time one of your employees tells you that they are expecting. Complete pack emailed & bound copy posted. Price includes VAT

Chaperone Training Pack

The Model Chaperone Framework recommends that non-clinical practice staff who undertake a chaperone role, have appropriate training.

To assist with this training, Insight Solutions have produced a complete Chaperone training pack. This training has been developed to provide for different training needs.

By using this informative & easy to use pack, chaperones within your practice will learn about:

The roles & responsibilities of a chaperone
Patient's rights regarding chaperones
Confidentiality & dignity of the patient
Issues regarding patients with learning difficulties/mental health & religious/cultural beliefs
Chaperoning minors
Policy & mechanism for raising concerns
Record keeping

The pack includes:

A facilitator led workshop for a member of the practice to deliver, that consists of;
- Electronic presentation
- Trainers guidelines
- Scenarios
- Test your knowledge sign off
- Observation sign off sheet
Also a delegate workbook is provided, that allows an individual to go through a self-teach package at their own pace and with minimal assistance.

The training is designed for all non-clinical staff that are called upon to act as a chaperone in primary care - it is particularly suitable for;

Receptionists
Administrators
Health Care Assistants

Complete pack emailed & bound copy posted. Price includes VAT

Patient Participation DES Managers Pack

This is a 2- year DES applicable to England Practices only and effective from 1st April 2011 - 31st March 2013. The purpose of the DES is for patients & Practices to work together to improve services & to involve patients in decisions about the range and quality of services provided - encouraging patients to take an active interest in their own health. Practices will be rewarded for routinely asking for and acting upon the views of the patients. This DES aims to promote the pro-active involvement of patients through the use of Patient Reference Groups (PRG'S) and local surveys. The outcomes and the views of patients must be published on the Practice website within the given timescales.

Insight has produced a step-by-step guide, which if completed as instructed will provide the necessary evidence to show compliance with this DES.

The pack includes:

Suggestions on different ways to create an email contact list and collate volunteers for a PRG - methods of communication (to cover all demographics), information to be requested and how to manage responses (example leaflets and posters)
How to capture your demographic information and show that you are consulting with a representative group (graph template included)
Advice on how to consult with your chosen group - face-to face and virtually
Action planning advice and template to capture responses from group
Guidance on how to conduct your survey and collate responses
Requirements on publishing survey results

All Templates will be included in this pack and also sent electronically to allow for individual editing in the practice.

Purchase a pack today to ensure that implementing & managing the DES is as simple & efficient as possible to maximise your return and the success of your project.

Absence Management Pack

Unfortunately too many people take time off work, and do it often - how much does this cost your business and how does it affect the morale of other staff left to pick up the pieces? What about the employee who asks for holiday, you turn down the request (you already have 3 people off that week) and then that employee rings in sick - you can't jump to conclusions. Is this an unauthorised absence or just a coincidence? What process should you now follow or do you just brush it under the carpet? For many, broaching absence is tricky so they ignore it.

Our Absence Management Pack includes:

All the relevant information you need to be aware of as the person managing the process (Time off for Dependents, Equality Act, Maternity, reasonable adjustment etc.)
Return to work forms and guidance on how to complete and conduct the interview
Guidance on what to include in your Policies and Procedures
Practical scenarios and guidance on the appropriate action to take
Two different and clear examples to choose from on how you will measure absence (Periods of absence and the Bradford Factor)

Our Pack is a full management guide for anyone who has the responsibility for managing HR issues within your Practice

You will understand how to treat short term persistent absence, long term absence and unauthorised absence, whilst implementing a fair and consistent absence management policy.

Clinical System Products

Information Document with Screenshots (Click for more Information)

Emis PCS - Summarising & Data Entry Template

This template allows practices to quickly and correctly read code QOF disease diagnoses - consistent data entry = better quality patient care & practice income. This is perfect for clinicians in ‘Consultation mode’ and for summarisers in ‘Medical record’.

Once installed, the template will display all of the QoF disease areas - once a diagnosis is selected a sub-template will be displayed so that an accurate diagnosis can be recorded using a ‘QoF approved’ read code.

This template is based on V20 business rule sets (current version). Once your purchase is confirmed (payment by Paypal or credit card), you will be taken to a page with a link to download and install the templates (you will also be sent an e-mail with a link to download this later if required. When the template file is extracted you will be presented with installation instructions for your clinical system.

With the average practice entering more than 1/4 million read codes each year, this template will seriously help with the quality of your data.

Other

Disaster Recovery Toolkit

The Disaster Recovery Toolkit comprises of a step by step guide to completing and maintaining an effective Business Continuity Plan for significant events. Pack contains Practice and IT systems Failure guides which include Risk Assessment, Strategy and Planning templates. Includes templates and Posters to ensure your business partners and practice staff all know their responsibilities to ensure you can continue to support the needs of your patients during this time. If you require further information about this toolkit please contact us.

DQA Follow up Service

Following on from your recent data quality assessment, we are sure you have been working hard to improve the accuracy of your disease registers - to improve patient care and to increase your annual prevalence income. Have you wondered what the result of all this hard work is? How can you compare your previous prevalence figures with the current ones and what does this mean financially?

For a one-off cost of £25 + VAT, Insight can offer you a DQA follow-up which will provide you with a full report on where you are now, what improvements have been made and how that has affected your prevalence figures. This written report will also tell you how much you have increased your bottom line (based on current prevalence figures). Price includes VAT

	Copyright 2011 © - Insight Solutions IT Services Ltd (UK Copyright Law fact sheet)	Share \|
	All rights Reserved (privacy \| terms \| delivery \| cancellation \| contact us \| leave feedback)